Setting Up an Out-of-Office Auto-Reply

Going on holiday, or closing over Christmas? An auto-reply (autoresponder) answers incoming email automatically so people know when to expect a response.

Setting it up

1. Log in to your Tech Temple account, go to Services, select your hosting service, and click Login to Panel.
2. Select your website and open the Emails tab.
3. Open the Manage page for the mailbox.
4. Find the autoresponder (out-of-office) section and switch it on.
5. Enter a subject (for example, "Out of office — back Monday 14 July") and your message.
6. Set the start date, and an end date if you know when you're back — the auto-reply stops by itself.
7. Save.

What to write

Keep it short and useful:

Thanks for your email. I'm away until Monday 14 July and will reply when I'm back. For anything urgent, please call 1300 800 699.

Good to know

• Auto-replies are plain text — formatting, images and signatures with logos aren't supported.
• Senders receive the reply once (not on every single email) so you won't flood anyone.
• If you want to change an existing auto-reply, edit it rather than deleting and recreating it.
• The auto-reply only answers mail that reaches the inbox — anything filtered to spam won't trigger it.